“The CEO Went Undercover at His Own Dealership — One Sentence Made Him Stop Cold” – The Archivist

“That’s what we’re here for. Not commission checks. Not hitting sales targets. We’re here to be worthy of trust.”

A young woman raised her hand tentatively. “What if we make a mistake? What if we mess something up?”

“You will,” Ben said simply. “You’ll quote the wrong price, forget to mention a fee, misunderstand what a customer needs. Mistakes happen continue reading …