“The CEO Went Undercover at His Own Dealership — One Sentence Made Him Stop Cold” – The Archivist

never find out. That owners never actually talk to customers, that they just look at numbers on spreadsheets. He said you were too busy being successful to notice what was happening on the floor.”

“He was almost right,” Ben said quietly. “I did get too busy. I stopped walking the floor, stopped sitting in on deals, stopped being present. Success made continue reading …