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“The CEO Went Undercover at His Own Dealership — One Sentence Made Him Stop Cold” – The Archivist

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sky in shades of orange and pink that seemed incongruous with the hard work happening inside.

“Hello, this is Ben Carter, owner of Carter’s Quality Trucks. I’m calling because we reviewed your recent contract and we believe we overcharged you. I’m calling to apologize personally and arrange a full refund for fees that weren’t properly disclosed to you.continue reading …

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