My Sister Threw Away Grandma’s Old Insurance Certificate. The Agent Went Pale and Called Their Legal Team.

claims of this nature.”

“What nature?”

She didn’t answer directly. “May I see your driver’s license?”

I handed it over. She compared it to something in her folder, checking details I couldn’t see. She verified my name, date of birth, Social Security number, my relationship to Margaret.

Then she examined the original policy, holding certain pages up to continue reading …