At Gate 47, Wearing a Neck Brace, I Locked Eyes with My Hospital’s CEO — Then I Gave a Navy Admiral One Silent Signal

than medically advisable, against the recommendations of attending physicians, against the protests of case managers and physical therapists.

Threaded through it all were emails from Hendrickx. Polite but unmistakable in their directive.

We need to improve our throughput metrics.

Insurance reimbursement rates make extended stays financially untenable.continue reading …