At Gate 47, Wearing a Neck Brace, I Locked Eyes with My Hospital’s CEO — Then I Gave a Navy Admiral One Silent Signal

in hallways, thanking her for sitting with their dying father when they couldn’t get there in time, for advocating with doctors when pain medications weren’t working, for remembering that Mrs. Chin in room 412 was terrified of needles and needed her hand held during every blood draw.

Her coworkers respected her. The attending physicians trusted her continue reading …